Bringing world class customer service to Northern Ireland
The Principles of Customer Service and Sales Powered by Service – a 2 day programme which is level 2 accredited. All training materials, certificate and pin badge.
Participants in this certificated programme will gain valuable skills and techniques and be eligible to wear the WorldHost pin badge which recognises customer service excellence.
Course Dates:
Wed 1st & 8th August - Bangor
Tues 14th & 21st August - Lisburn
Tues 28th August & 4th Sept - Belfast
£25 per delegate (when eligible for DEL financial assistance) – To request further information please email pbarrett@serc.ac.uk