SERC HE Graduation 2011 – Frequently Asked Question’s
Graduation Tickets
- How much is Graduation?
£30
- What does the £30 include?
2 tickets for your friends and family to come along, your gown & light refreshments for you and your guest after the ceremony.
- Do I need a ticket?
No – Graduates do not need a ticket.
- When do my guests receive their tickets?
Your 2 guest tickets, plus any additional tickets purchased, will be available for collection at the Waterfront Hall on arrival at the Graduation Ceremony on 2 September.
- Can I bring anyone else?
Yes additional tickets can be purchased for £10 each.
- Is there a limit for additional tickets?
No – you can purchase as many as you wish.
- Can I bring my children?
Yes please indicate how many children (up to age 16) are attending on the Graduation registration form. Please note that the ceremony will last approximately 2hrs.
Before the Ceremony
- Can I graduate if I owe the College money for fees?
No, all debt must be cleared or you will not be allowed to Graduate. If you are in any doubt please contact our finance department to check if any debt is outstanding.
- Where do I park?
Disabled orange badge holders are catered for in both multi-storey car parks beside the Waterfront Hall. There are two car parks available, The Hilton Car Park beside the Waterfront Hall & Lanyon Place Car Park, which is just 100 metres from the Hall.
- When I arrive at the Waterfront where do I go?
Go through the main entrance & look for the registration desk – it will be signposted. There will also be SERC staff available to assist.
- What time to I need to arrive?
Graduates and their guests can begin arriving from 12.30pm, but you must arrive before 2.45pm, or you may not be able to take part in the Ceremony.
- What happens before the ceremony?
There will be an exhibition which includes a selection of student work that will be on display.
- Is there anywhere we can eat / drink before the ceremony?
Yes, there will be a public bar open in the Waterfront serving drinks and food.
- Will I have to pay for these?
Yes.
- What do I do when I arrive?
Collect your gown & then have your photographs taken if applicable.
Gown Collection
- What time can I collect my gown?
From12.30pm. All gowns must be collected by 2.45pm.
Photography
- Can I get my official photography taken?
Yes, there will be a photography studio at the Waterfront.
- Where will the photographs take place?
In the studio on the 1st floor of the Waterfront Hall – it will be signposted.
- What time will the photography studio open?
12.30pm.
- Can my family be included in the pictures?
Yes, you choose the photography package you wish to purchase.
- What are the packages and how much will they cost?
Details of photography packages and prices can be found at the link below for Marston Photography. Packages start from £12 for one 10x8 portrait.
- Can I pre-book my photography?
You can pre-book for your photography, which reduces your queuing time on the day of Graduation, CLICK HERE TO PRE-ORDER YOUR PHOTOGRAPHY.
- Will there be Group / Class photographs?
No, if you wish to have a group photo, you can arrange this yourself, by bringing a group to the photography studio.
- What if I’m late or miss the time?
Unfortunately you will not be in the photograph.
- If I do not have enough time to get my family photographs taken before the ceremony, can I have these taken after?
Yes – the studio will remain open after the ceremony for those unable to make the earlier sitting.
- Do I have to get my photographs taken on the day?
No – you are not obliged to use our photographer.
The Ceremony
- What time does the ceremony start?
4pm, however graduates will be called into the main auditorium at 3.30pm for a rehearsal – guests will be asked to take their seats at 3.40pm – everyone must be seated by 3.45pm.
- How long will the ceremony last?
Approximately 2 hours.
- Can I choose where I sit?
No - It is imperative that you sit in the seat allocated to you by the stewards on duty.
After the Ceremony
- What happens after the ceremony?
There will be a drinks reception for all guests which will include canapés.
- Will I have to pay for this?
No this is included in the price.
- If I or any of my guests have special requirements, can you cater for them?
Yes, please state these at the time of the online registration we will make arrangements in advance.
- Is there anywhere to have a meal after the ceremony?
You may wish to finish your Special Day with a family meal at a local restaurant. The list below constitutes restaurants that we are aware of that will offer special deals.
|
Restaurants |
Telephone Number |
Website |
|
Dukes Hotel |
028 9023 6666 |
www.dukesatqueens.com |
|
AmPm |
028 9023 9443 |
www.ampmbelfast.com |
|
Nicks Warehouse |
028 9043 9690 |
www.nickswarehouse.co.uk |
|
Yum Bar |
028 9066 8020 |
www.yumbelfast.com |
Please note that the above list is not exclusive. Please click here for a full listing of Belfast restaurants
- What is the deadline for registering for Graduation?
We need your registration ASAP. If you register any later than 31st July 2011, you may be charged a late fee.
- Why will I be charged a late fee?
The gown company incur this fee, which we pass onto you.
- How much would it be?
£25 per person.
- Late Registration for Graduation
Can I register with you now & pay you the money later?
No – you must pay at the time of registering for graduation.
Graduation Certificates
- Do I get my certificate at the ceremony?
At the ceremony you will receive a mock-up certificate. Actual certificates will be available from the College after the 1st October 2011.
- Can you post out my certificate?
No – you must collect it from the college.
- If I do not attend Graduation can you please post out my certificate?
No – you must collect this from the college after 1st October 2010.
- Why do we not get our certificates on the day of Graduation?
The awarding bodies will not have the certificates ready by this date – SERC have to wait until we receive them.
- August Re-sits
If I do not pass my re-sits in August, can I get a refund?
Yes
- When will I receive a refund?
End of September 2011