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Work@SERC

WORK at SERC

We are a leading NI employer, aiming to be a top 20 worldwide college by 2020. We are relentless in our drive for excellence and always put our customers at the heart of everything we do.  Our values are:

 

  • Solution Focused
  • Excellence Driven
  • Responsive
  • Collaborative

 

We take great pride in Inspiring. Transforming. Enriching lives.  Each member of staff has an important role to play in ensuring that our students and business clients get the very best of quality education.  Our working environment is a dynamic, challenging and rewarding one.   

 

Our 1,200 strong team is a diverse one including teaching staff and professionals in areas such as finance, HR, marketing, customer services and student support services.  Over 80% of our staff hold postgraduate qualifications and have experience from almost 100 different industries. 

 

We need the best talent to help us become a world leader.  As well as a challenging role which will add value to your CV you will get an attractive renumeration package, access to professional development opportunities and the chance to work with some of the best in the education sector.  

 

For more information about SERC you can read the SERC Story and The Investment in SERC

 

Current Positions Open

 

Name
Closing Date
Type
Title
expand Position: S18-12 Team Leader Princes Trust Team Programme
S18-12 Team Leader Princes Trust Team Programme14 February, 2012 12:00 PMS18-12 Team Leader Princes Trust Team Programme.docxS18-12 Application Form, Team Leader Princes Trust Team Programme

DEVELOPMENT

 

We are committed to ongoing professional development and support staff to keep their skills and knowledge up to date.  Jobs are based on key competencies against which staff identify their training and development needs.  As well as the hundreds of courses on our part-time schedule we offer a free staff development programme throughout the year, allowing you to select the courses which are relevant to you.

 

In addition to this all staff complete a mandatory training programme.  Training days are held in areas including IT skills,  policies and proceecures, health and safety, teaching and learning pedgogy and communication skills.  This training programme consists of a set number of hours per year for all staff.

 

To support our Culture of Excellence we have a strong Quality Improvement Plan and processes.  Through this staff follow a self evaluation process to identify how the teaching and learning experience can be improved including their skills and knowledge.  We operate a Staff Appraisal process to support staff and ensure that they have the skills and knowledge to achieve the College's goals.

 

Internal communication is high on our agenda, and we work hard to ensure that all staff are kept up to date and have a chance to influence decisions.  We have a number of communication channels such as the staff newsletter, seniro management briefings and an intranet system providng access to information which you will need including policies, proceedures, HR practices and information relating to all areas of the business.

 

 

PROFILES

 

 

Ruth Doherty

Tourism, Hospitality & Catering Lecturer

 

Ruth Doherty is a full-time lecturer in Tourism, Hospitality & Catering at the College.  She started with the College as a part-time lecturer in 2004 working in the Bangor and Downpatrick campus and in 2007 she became a full-time member of staff.  Ruth has just completed her PGCFHE at the University of Ulster, having previously studied her JEB Level 3 Certificate in Principals & Practice of Teaching with the College. 

 

She commented “I started teaching as I loved sharing with others the skills and knowledge I have gained over the years working in the hospitality industry.  I am really enjoying lecturing, the students are great and I get a great sense of satisfaction when I see them achieve their goals and complete a course.”

 

Gary Ritchie 

Rapid Response NI Programme Manager

 

Gary is a former SERC student.  He teaches engineering and is heavily involved with managing and delivering training and services to industry.  He currently manages the Rapid Response NI programme for the whole Further Education sector, helping companies who are facing difficulties in the tough economic environment.

 

Gary says that the  best thing about his job is:  “The fact that everyday is so varied, I like change as I feel it keeps me sharp and provides the challenges I need to remain focused.  The mix of industrial training and academic tutoring help me develop as a lecturer and provides the academic students with curriculum content which is relevant to the needs of industry.  Probably a close second would be the personal satisfaction I get when I see the development of my students through the tutelage I have provided them with.”