Frequently Asked Questions

Yes, it may be possible to deliver this course in the local community. Please get in contact with the engagement team to discuss further.

Yes, we have a dedicated team of Student Finance Advisors, who would be happy to answer any of your questions. For further information visit the Student Finance area of the website

If you’re a student with childcare responsibilities, you’ll be pleased to know our Newcastle Campus, on the Castlewellan Road, has an onsite creche, called ‘Little SERC’.  Students may even be eligible for a means-tested grant to help with childcare costs. To find out more please email communities@serc.ac.uk

Yes, we can arrange for someone from our engagement team to visit your school, community group or organisation for an informal talk, presentation or to display a promotional stand.  To find out more and/or arrange a visit please get in contact.

If you are interested in applying for a course and need assistance in completing your online application our friendly Customer service staff are always happy to help.  For assistance please phone 0345 600 7555 or email info@serc.ac.uk.

The engagement team run several stakeholder engagement events each year to inform staff and volunteers, who engage with the local community, about what courses are available to the local community. If you are interested in learning more or would like to attend one of these events please get in contact.