CMI Level 5 Award in Management Coaching and Mentoring

These qualifications are designed to support managers in the development of management coaching and mentoring skills, and to identify the links between coaching, mentoring and the achievement of the business goals.


Academic Year: 2023/24
Course Code: 10947
Study Type: Part-Time
Education Level Higher Education
Department: Business & Management
Course Structure
Candidates who complete the programme will gain an introduction into the practice of management coaching and mentoring and the impact on Human Resources Development and performance.  Candidates will specifically look at understand the concept and purpose of management coaching and mentoring, be able to determine the use of management coaching as a tool in human resources development, be able to determine the use of management mentoring as a tool in human resources development and understand the relationship between coaching and mentoring and organisational objectives.

Contact Hours

4 hours contact time per week to include practical classes, lectures, workshops or tutorials

Personal Study

A further 4 hours independent study per week 

A minimum of 12 months experience in a middle managerial role with Managing or Coaching responsibilities, for example:

  • operations manager
  • divisional manager
  • departmental manager
  • regional manager
  • specialist manager, eg HR manager/Business partner; finance manager, production manager, procurement manager, etc.  

OR minimum of 36 months experience as supervisor/team leader with aspects of Managing or Coaching responsibilities, such as:

  • Team Leader
  • Supervisor
  • Project Officer
  • Shift Manager/Shift Supervisor
  • Foreperson.  

And have the ability to carry out independent research and complete assignments.

Ideally you should hold the equivalent to a Level 3 qualification or higher.(ie: A level, access to higher education diploma, advanced apprenticeship, AS level, international Baccalaureate diploma, level 3 award, level 3 certificate, level 3 diploma, level 3 ESOL, level 3 national certificate, level 3 national diploma, or level 3 NVQ) 

Students are assessed using a range of different methods. These include examinations, coursework, Project Based Learning, presentations, practical, posters, leaflets, role-play, and case studies. This is dependent on the requirements of each unit of study. Oral, written and online feedback will be provided during your course to help improve and monitor performance.  

Candidates will be required to compete a report / presentation to cover the programme assessment. 

The qualification is designed in order to provide an introduction to effective management coaching and mentoring.  Candidates may wish to progress to a further CMI qualification for example in the area of leadership and management as a progression opportunity.

This short course will provide a valuable insight into management coaching and mentoring.

 No additional costs are applicable

 The programme is accredited through the Chartered Management Institute (CMI) at Level 5 (Award).

Enquiries Information

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Available Sessions

Business Services Course

Funding may be available for this course, please contact us on BusinessServices@serc.ac.uk to discuss if you are eligible. Additional sessions may be available for this course throughout the year. Please contact us to discuss a start date that would be suitable for you.

Sorry you cannot currently apply online for this course.

For more information or help with this course please complete an enquiry form.

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Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

In addition to the above Terms & Conditions students must also adhere to the following:
 Candidates are expected to attend all lessons in order to successfully complete the programme.
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