Financial Services - Work Based Apprenticeship (Level 3)

This Apprenticeship in Providing Financial Services is delivered in the workplace and enables you to “Earn while you learn”.

Academic Year: 2023/24

Course Code: 10757

Study Type: Full-Time

Education Level Further Education


The following sessions are open for application on this course:

Campus & Course Type Start
Off Site

Course Overview

This Apprenticeship will allow you to gain new practical skills and theoretical knowledge in supervision, leadership and specialist roles within the Financial Services industry. 

The delivery of this programme will take place within your workplace by a qualified Trainer/Assessor on a one to one basis or in small groups. Your employer will also support you in achieving this qualification.

You will build a portfolio to evidence your competence within a financial services environment. You will demonstrate your ability to build effective relationships and that you comply with regulations. Your learning will depend on the role you play within your specific work sector- i.e. Banking, Insurance, Mortgages & Loans, Pensions, Savings and Investments or Customer Service.

As part of your Apprenticeship, you will also be required to complete Essential Skills in Literacy, Numeracy and ICT if you do not have a GCSE Grade C in English, Maths, or ICT/IT or equivalent. For you to be exempt, you will be required to show us original copies of your certificates.

Course Modules
 These will be tailored dependant on the pathway most suitable to the sector in which you are employed.

Ideal If:

You are employed or starting a new job within the Financial Services Industry or have moved into a new position within your current company requiring you to supervise and manage staff as well as contribute to the improvement of service delivery.  

Still looking for employment? If you want to work in the Financial Services Industry, please contact our Apprenticeship team now by emailing

You'll Learn:

A range of topics are covered within competence and knowledge-based qualifications.

To achieve a Level 3 Apprenticeship in Financial Services, you’ll complete a City & Guilds Level 3 Certificate in Providing Financial Services (NVQ). In addition, you’ll complete one of the following qualifications:

LIBF Level 3 Certificate in Retail Banking Conduct of Business  

LIBF/CII Level 3 Certificate in Mortgage Advice

CII Level 3 Certificate in Insurance

CII Level 3 Certificate in Financial Services

You will also learn about your Employment Rights and Responsibilities. 

You'll Love:
 The flexibility of this programme. The training will be both on a one to one basis or as part of a group. Blended learning will also be offered to learners.

You'll Progress:
Successful completion will allow you to progress to a career as a team leader, deputy manager or specialist in a financial services organisation. With your level 3 qualification, you will gain recognition as a qualified person within your sector. You could also progress onto a Level 4 qualification in the pathway applicable to your specialism or area of expertise.

You'll Need:

To be permanently employed or seeking employment within the Financial Services Industry and be contracted to work minimum of 21 hours per week. 

Department for Economy currently views Financial Services as a priority industry for development, applications are therefore open to applicants of all ages.  

Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

Available Sessions Summary

The following sessions are open for application on this course:

Campus & Course Type Start
Off Site

Enquiries Information

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

Explore Further Education

Available Sessions

The following sessions are available to apply for:

Course Type Title Campus Start Spaces Apply or get more information
Level 3 Work Based Apprenticeship in Financial Services

Off Site



Please select a campus from the list above to view the available sessions.

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