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Higher Level Apprenticeship in Automotive Management (Charles Hurst)

The purpose and aim of this Higher Level Apprenticeship in Automotive Management is to offer individuals working in the automotive industry with the opportunity to develop, enhance and demonstrate their knowledge of management.
Lisburn, Newtownards
Level 4 - 5

Course Structure

The purpose and aim of this Automotive Management qualification (Vocationally Related Qualification) is to offer individuals working in the automotive industry with the opportunity to develop, enhance and demonstrate their knowledge of management and to give them the opportunity to progress onto senior levels of management.  This Level 5 qualification was developed in conjunction with automotive management manufacturers, dealer groups and training providers whom all recognise the need to prepare and up-skill the automotive managers of the future.

All staff teaching on the programme hold relevant Automotive qualifications, as well as significant industry experience.

Units studied may include:

GROUP A: MANDATORY UNITS =17 credits  from the following units

  • Leadership in the Retail Automotive Industry
  • Customer Service and Quality in Automotive Retail Operations
  • Business Planning in the Retail Automotive Industry

GROUP B: MANDATORY UNITS =12 credits from the following units

  • Business finance in the retail automotive industry
  • Managing Automotive Business Compliance

GROUP C: OPTIONAL UNITS =10 credits from the following units

  • Recruitment, selection and reward in automotive operations
  • Information communication technology for automotive  operations
  • Managing Automotive Service and workshop organisations

TOTAL CREDIT VALUE (A+B+C )  =39 credits

The management role covers a broad range of work activities in a variety of contexts, most of which are complex and non-routine.  Managers, at this level, play an integral role in supporting organisational objectives through a range of functions, including:

  • Leadership
  • Business planning
  • Project management
  • Business finance
  • Marketing
  • Supporting and developing staff
  • Managing business compliance
  • Managing customer service


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Available Sessions

Title Campus Type Start Spaces Fee
Higher Level Apprenticeship in Automotive Management



Time: 09:00-18:00


Higher Level Apprenticeship in Automotive Management (Charles Hurst)



Time: 09:00-17:00


Higher Level Apprenticeship in Automotive Management



Time: 17:30-21:30


Please select a campus from the list above to view the available sessions.

Contact Hours

Typically, weekly contact hours are scheduled for a minimum of 4 hours per week per semester.  Student workload usually includes 2 to 3 assessments per module, inclusive of both coursework and exams.  Students are required to undertake 10 self-study hours per week.

Entry Requirements

Candidates should be working in a middle manager’s role, however entry will be assessed on an individual basis.  Experience in working in retail automotive industry management will also be taken into consideration.

Entry requirements include:

  • 3 GCSEs Grade A*-C in Maths, English and a Science based subject.
  • A minimum of 2 A Levels or a Level 3 qualification relevant to the subject area.
  • Minimum Grade C in GCSE ICT is desirable
  • Provide evidence of ability to undertake the course through the Accreditation of Prior Experiential Learning (APEL).  APEL is a process by which you may be awarded credits for learning that you have gained in the past, and which is relevant to the course to which you have applied.  It may also help you gain entry to a programme if you do not have the required entry qualifications.  This may be certified or experiential learning.

Applicants will also be expected to attend an interview with the course tutor.

How will I be assessed and given feedback?

Upon successful completion of this programme, you will have the opportunity to progress onto senior levels of management within the Automotive sector or other management sectors.  Some of the roles students can progress to include Sales Manager, Parts Manager, Service Manager, Body Shop Manager, or Fleet Maintenance Manager.  All of the skills and knowledge gained from this programme will come into play when managing a team, ensuring targets are met and maximising budgets and sales.

Where will it take me?

The course provides a strong vocational content delivered through industry specific modules.  You will be presented with opportunities to acquire and enhance academic, technical (industry specific) and transferable skills such as communication, organisational skills, problem solving, leadership and critical thinking, which will help you to apply to relevant jobs within the Automotive industry.

How will it make me more employable?

Assessments will be assignment based and include a series of online tests.  These will be completed throughout the year and feedback will be given to you by your tutor.

Additional Costs

There are no additional costs associated with this programme.


 This course is accredited by the Institute of the Motor Industry (IMI).

Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

While we endeavour to run all our courses on the advertised day, SERC reserves the right to change the day of week on which the course runs.

In addition to the above Terms & Conditions students must also adhere to the following:
  • Pass all modules in each year of study in order to proceed to the next year of the programme.

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All information correct at time of print. Please note all courses are subject to funding and demand.
While we promote a wide number of courses however not all are guaranteed to run. Page printed on 10/12/2019 12:47:11