Hospitality & Tourism Team Member - Traineeship (Level 2) (Food & Beverage Service)

This course is ideal for learners wanting to gain the skills needed to deliver a great dining experience.


Academic Year: 2022/23

Course Code: 10813

Campus: Bangor, Downpatrick, Lisburn

Study Type: Full-Time

Education Level Further Education

Sessions

Sorry you cannot currently apply online for this course.

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Course Overview

The L2 Diploma in the principles and practices of a Hospitality and Tourism Team Member may be delivered and assessed in the workplace or in a learning environment.

The qualification is suitable for learners who wish to achieve a stand-alone qualification and

  • want to learn new skills and knowledge to enter the sector or
  • are working in a food/Beverage/Accommodation/Tourism role/environment and wish to develop or refresh their skills and knowledge

The qualification is designed to provide a broad range of hospitality and catering skills and knowledge that will benefit learners as they start or develop their career as a professional Hospitality Team Member. This qualification provides vocational learning opportunities for learners to develop their hospitality and tourism skills while working in a range of establishments, for example, bars, restaurants, cafes, conference centres, banqueting venues, hotels, contract caterers, tourist information centres and visitor attractions.

Course Modules
  • food and beverage services
  • accommodation service skills
  • tourism skills
  • health and safety in the hospitality, leisure, travel and tourism industries
  • teamwork skills in practice
  • customer service for hospitality, leisure, travel and tourism
  • processing payments
  • responsible tourism

Ideal If:
  • you are a student who wants to learn new skills and knowledge to enter the hospitality and tourism sector or
  • are working in a chef/catering role/environment and wish to develop or refresh their skills and knowledge. 

You'll Learn:
Our qualifications are designed to support progression into employment or progression in the workplace. They are developed with the active support of employers and their representative trade bodies so that they reflect the skills and knowledge needed to be successful in work.  

You'll Love:
Learners for the L2 Diploma in the principles and practices of a Hospitality and Tourism Team Member will love the blend of practical and theory modules that includes an industry placement in both year 1 and year 2 providing a flavour of the hospitality industry.

You'll Progress:
The Level 2 Diploma the principles and practices of a Hospitality and Tourism Team Member will prepare learners for front of house roles in the hospitality industry. Many learners are expected to progress into employment in junior food and beverage or accommodation roles.  Learners will also have the opportunity to continue their studies with the L3 Diploma in Food and Beverage Supervision or L3 Hospitality, there programmes a designed to develop the learners supervisory skills.

You'll Need:
 4 GCSEs grades D to G including at least Grade E in Maths and Grade E in English or Level 1 in Literacy & Numeracy.
Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

Available Sessions Summary

Sorry you cannot currently apply online for this course.

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

Explore Further Education
Available Sessions

Sorry you cannot currently apply online for this course.

For more information or help with this course please complete an enquiry form.

Customer Enquiries

Need more information or have a question about this course? Send us a message below and we will get in touch.

Start New Enquiry