Level 2 Award in Business Administration Skills

The course will assist the learner in Business Administration techniques, you will be able to demonstrate the use of Presentation software, email software and how to work effectively as a remote team member.

Academic Year: 2023/24
Course Code: 11172
Study Type: Part-Time
Education Level Further Education
Department: Business & Management
Course Overview

The course will assist those who wish to return to work, progress to a business administration role or develop their administration skills further. 

You will achieve OCN NI Level 2 Award in Business Administration Skills

3 Units will be delivered:

  • Presentation Software
  • Email Software Skills
  • Remote working for business

  • You wish to upskill on business administration skills
  • You would like to understand and be able to work from home
  • You wish to progress to an administration role
  • You wish to improve your email and on-line presentation skills

How to use email software, presentation software and how to work remotely from your own home. 

Learning new skills and perfecting your business administration skills. 

You may return to work after being out of work for a while, you will be skilled to work on a remote or hybrid basis. 

You may be underemployed and progress to a higher level.

You may wish to improve your overall administration skills to further your career or change job role. 


To live in the Newry, Mourne & Down Council Area and have a laptop or PC to join the online classes. 

You should be unemployed, economically inactive, under employed or at risk of redundancy. 

Enquiries Information

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Available Sessions

Business Services Course

Funding may be available for this course, please contact us on BusinessServices@serc.ac.uk to discuss if you are eligible. Additional sessions may be available for this course throughout the year. Please contact us to discuss a start date that would be suitable for you.

Sorry you cannot currently apply online for this course.

For more information or help with this course please complete an enquiry form.

Customer Enquiries

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Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

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