Level 2 Traineeship in Hospitality & Tourism Team Member (Food & Beverage Service)

This course is ideal for learners wanting to gain the skills needed to deliver a great dining experience.


Academic Year: 2023/24
Course Code: 10813
Campus: Bangor, Downpatrick, Lisburn
Study Type: Full-Time
Education Level Further Education
Department: Hospitality & Catering

Alternative Years

You are viewing the 2023/24 version of this course, it is also available in the following years:

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Course Overview

The L2 Diploma in the principles and practices of a Hospitality and Tourism Team Member may be delivered and assessed in the workplace or in a learning environment.

The qualification is suitable for learners who wish to achieve a stand-alone qualification and

  • want to learn new skills and knowledge to enter the sector or
  • are working in a food/Beverage/Accommodation/Tourism role/environment and wish to develop or refresh their skills and knowledge

The qualification is designed to provide a broad range of hospitality and catering skills and knowledge that will benefit learners as they start or develop their career as a professional Hospitality Team Member. This qualification provides vocational learning opportunities for learners to develop their hospitality and tourism skills while working in a range of establishments, for example, bars, restaurants, cafes, conference centres, banqueting venues, hotels, contract caterers, tourist information centres and visitor attractions.

  • food and beverage services
  • accommodation service skills
  • tourism skills
  • health and safety in the hospitality, leisure, travel and tourism industries
  • teamwork skills in practice
  • customer service for hospitality, leisure, travel and tourism
  • processing payments
  • responsible tourism

  • you are a student who wants to learn new skills and knowledge to enter the hospitality and tourism sector 

About the knowledge and understanding required to run the front of house service in different operations such as restaurant, bistro and brasserie, bar, restaurant reception and specialist events.

Learners for the L2 Diploma in the principles and practices of a Hospitality and Tourism Team Member will love the blend of practical and theory modules that includes an industry placement in both year 1 and year 2 providing a flavour of the hospitality industry.

The Level 2 Diploma the principles and practices of a Hospitality and Tourism Team Member will prepare learners for front of house roles in the hospitality industry. Many learners are expected to progress into employment in junior food and beverage or accommodation roles.  Learners will also have the opportunity to continue their studies with the L3 Diploma in Food and Beverage Supervision or L3 Hospitality, there programmes a designed to develop the learners supervisory skills.

 4 GCSEs grades D to G including at least Grade E in Maths and Grade E in English or Level 1 in Literacy & Numeracy.

Alternative Years

You are viewing the 2023/24 version of this course, it is also available in the following years:

View 2024/25 Course

Enquiries Information

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Alternative Years

You are viewing the 2023/24 version of this course, it is also available in the following years:

View 2024/25 Course

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Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

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