Travel Agency Development Programme

An opportunity to enhance or gain new skills that will assist you in the Travel & Tourism industry. This 12 week course will consist of 4 weeks training and an 8-week placement in the Travel and Tourism Sector. The placement opportunity will be with a local and externally owned companies to develop new skills to accelerate their growth potential. You will be paid £155 per week for completion of the training and work placement.


Academic Year: 2022/23

Course Code: 10998

Study Type: Full-Time & Part-Time

Education Level Further Education

Sessions

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Course Overview

The 4 weeks training will consist of training in:

  • Team working Skills Business Skills,
  • Product Offerings and Business Models
  • Exploring Employment Opportunities
  • Sales & Marketing
  • Management Regulations
  • Customer Excellence
  • Preparing for Employment
  • Presentation Skills Events
  • Conferences and Exhibitions
  • Business & Leisure Travel

Course Modules
City & Guilds L2 Award in Principles of Customer Service in Hospitality, Leisure, Travel and Tourism 

Ideal If:
You want to upskill or reskill to pursue a career in the Travel & Tourism Industry.

You'll Learn:
About Business Skills, Team working, Customer Service, Sales & Marketing, Events and skills to enhance your entry into employment.

You'll Love:

Gaining higher level skills to enable you to enter your work placement with a view to improving your employability.

Work experience in the Travel & Tourism industry.

You'll Progress:
You will achieve City & Guilds L2 Award in Principles of Customer Service in Hospitality, Leisure, Travel and Tourism Accreditation

You'll Need:

One GCE A Level and three GCSEs or acceptable alternative qualifications or experience within the industry.

We are happy to look at alternative qualifications so please get in touch to discuss your individual circumstances.

You must be

(a) over 18 years of age;

(b) eligible to work in Northern Ireland; 

(c) ‘settled’ in Northern Ireland, and have been ordinarily resident in the UK for at least three years; or

(d) are a person who has indefinite leave to enter or remain in the UK.

Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

Available Sessions Summary

Sorry you cannot currently apply online for this course.

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

Explore Further Education
Available Sessions

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